About

Who We are

Using unique internally developed forensic data analytic techniques and processes to harness the power of data and human behaviour. Our solution creates a holistic picture of your brand and competition with detailed points of interests and facts.

SocialListener is different – We don’t just dispense opinions. We go beyond the word clouds and top-level sentiment analyses typical of current social media analytics.

We help you get to the bigger truth – Using both structured and unstructured data analytics. We understand that between 80% to 90% of all potentially usable business information originates in unstructured form – We tap into it.

We offer a 360 degree perspective – SocialListener delivers insight and data visualisation utilising our bespoke online data gathering and analytic tool sets.

The SocialListener team has a remarkably detailed and different view of Technology, Industries and Markets.

We have more than 15 years’ experience in online real-time risk, fraud and anti-money laundering in over 40 countries.

Drawing on this experience, we’ve created a purpose – built alert engine that highlights irregularities and ambiguities in structured and unstructured data.

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Our Competitors

Features

Executive Insight

Quickly see the number of new results, velocity change, share of voice and much more with Sociallistener’s Insights. Understand what’s buzzing about your brand, without rolling-up your sleeves.

Competitive Benchmarking & Analysis

Don’t just see the conversation about your brand, see who’s behind the conversation with dashboards. Each result is automatically scored positive, negative, or neutral, and we show you the influence of each person discussing your brand.

Social Media Monitoring

Don’t just see the conversation about your brand, see who’s behind the conversation with our proprietary Influence Rank dashboards. Each result is automatically scored positive, negative, or neutral, and we show you the influence of each person discussing your brand. Analytics let you quickly check the health of your brand.

Social Media Analytics

Hundreds of millions of sources are monitored including, news, blogs, reviews, Twitter, Facebook, Google+, forums and much more!

Geospatial Analysis

Quickly see who’s talking about your company, executives, products, employees, competitors and more!

Data Visualisation

Every conversation is archived, complete with resources for viewing the original article, sharing with co-workers, or bookmarking for follow-up.

Influence & Sentiment Analysis

Each opinion is automatically scored positive, negative or neutral, and we show you the influence of each person discussing your brand.

Our history

2015

Established our Innovation and Data Science hub in Centurion.

2013

Began development on SocialListener – Using unique internally developed forensic data analysis techniques to harness the power of data and human behaviour. SocialListener combines and evaluates multiple real-world data streams including social media profiles, breaking news and positioning across multiple channels for all companies you’re tracking on a central dashboard.

2012

Developed PureVantage link analysis software to determine and analyse the various participants’ structural network position in a Mobile Wallet operation. PureVantage extracts relational data to construct a social network of the mobile phone users in order to determine the association, influence, growth potential or risk relevant to their position in the network. The product has undergone continuous development to this day.

2011

Reached 50 countries and 6 of the top 10 MNO’s as clients

2008

Reached 25 countries

2005

First development and deployment of RiskSecure for Mobile Financial services.

2002

Awarded patent for online real-time transaction monitoring.

We are proud of these numbers:

Brands we are currently monitoring

Current amount of news/blogs sources

Number of profiles, posts, likes and comments we process per day

SocialListener Infrastructure

Testimonials

“Sociallistener provides us with marketing services and insight for both our and competitor brands.”

social listener man Testimonials

Jonathan M

“We trust Sociallistener to assist us in handling the online presence of clients.”

sociallistener Testimonials

Chris S

“Was so easy to standardise social management across all our departments.”

Social Listener Testimonial women

Robyn H

Global Brands we are currently following:

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Our contact details

Where you can find us

Call Us

+ 27 11 802 4199

Head Office Location

Unit 10B, 298 Witch-Hazel Avenue, Centurion, South Africa, 0144

Email Address

support@nga.co.za

Get in touch!

Send us a message or request a free demo